The Wi-Fi control range can reach about 80 meters under ideal conditions.

If QooCam 3 Ultra cannot connect to the QooCam 3 App, please follow these steps:

1. Ensure that the Wi-Fi, Bluetooth, and location services on the mobile device are enabled.
2. Ensure that the QooCam 3 App is updated to the latest version.
3. Ensure that the firmware of QooCam 3 Ultra is updated to the latest version.
4. For Android phones, ensure that the QooCam 3 App has the following permissions enabled:
① Bluetooth Permission: To obtain the device information of QooCam 3 Ultra for establishing a wireless connection.
② WLAN Permission: To establish a WLAN connection between the Android phone and QooCam 3 Ultra.
③ Location Permission: To ensure the phone can search for nearby wireless devices.

5. For iPhones, ensure that the QooCam 3 App has the following permissions enabled:
① Bluetooth Permission: To obtain the device information of QooCam 3 Ultra for establishing a wireless connection.
② Wireless Data Permission: To establish a wireless connection between the iPhone and QooCam 3 Ultra.
③ Local Network Permission: To ensure the phone and QooCam 3 Ultra can communicate on the same network.
④ Location Permission: To ensure the phone can search for nearby wireless devices.
6. Disable any network-related settings on the phone, such as dual WLAN acceleration, WLAN+ intelligent switching, etc.

Please search for the "QooCam 3" App in the app store on your mobile device or scan the QR code below to install the QooCam 3 App.

You can connect the phone and camera using the following two methods:

Method 1: Connect the Mobile Device to the QooCam 3 Ultra Camera Hotspot via QooCam 3 App
Turn on the QooCam 3 Ultra camera and ensure that the "Network Connection - Camera Hotspot" setting is enabled in the camera settings.
Enable Wi-Fi, Bluetooth, and location services on the mobile device.
Open the QooCam 3 App, click the "Device Connection" icon 📷, and follow the instructions on the QooCam 3 App interface to connect the camera.
Note: You need to allow the QooCam 3 App to access the mobile device's Wi-Fi, Bluetooth, and location services permissions.

Method 2: Connect the Mobile Device and Camera to the Same WLAN/Ethernet Network
Enable Wi-Fi and location services on the mobile device, and connect to a secure and trusted WLAN/Ethernet network.
Turn on the QooCam 3 Ultra camera, enable the "Network Connection - WLAN" setting in the camera settings, and connect to the same WLAN that the mobile device is connected to.
Ensure that there are no network restrictions between the mobile device and QooCam 3 Ultra on this network, and that they can communicate with each other.
Open the QooCam 3 App, click the "Device Connection" icon 📷, and follow the instructions on the QooCam 3 App interface to connect the camera.
Note: You need to allow the QooCam 3 App to access the mobile device's Wi-Fi, Bluetooth, and location services permissions.

Yes, QooCam 3 Ultra supports Wi-Fi 6 (802.11a/b/g/n/ac/ax) and Bluetooth BLE 5.2.

QooCam 3 Ultra will use Bluetooth to provide device information to the QooCam 3 App to establish a Wi-Fi connection with the phone. At the same time, QooCam 3 Ultra also supports connecting audio input devices via Bluetooth. 
Wi-Fi supports connecting to wireless local area networks (WLAN).

In a laboratory environment, with the camera powered off and using a standard PD charger, it takes approximately 75 minutes to fully charge the battery. To charge to 50%, it takes about 30 minutes, and to reach 80%, it takes around 45 minutes.

It supports standard PD/QC power adapters.Please use a USB Type-C charger that supports PD/QC protocols, with an output power of 9V/2A or 5V/3A.

Yes, an external power source using the PD (Power Delivery) or QC (Quick Charge) protocol (meeting the power supply requirements of 9V 2A / 5V 3A) can be used to power the Qoocam 3 Ultra. When using external power, the camera can continue to operate even if the battery is removed, but we strongly recommend keeping the battery in the camera to prevent sudden power loss due to a loose external power cable or unstable power supply, which could result in file damage.
Note: The camera is not dustproof or waterproof when the USB protection cover is open for charging.

The QooCam 3 Ultra has a battery capacity of 2280mAh. In a laboratory environment:

For video specifications of 10-bit 8K@24/25/30fps, 5.7K@50/60fps, 4K@100/120fps, and 180° single-lens mode 3.4K@100fps, it supports continuous recording for about 50 minutes.
For video specifications of 10-bit 5.7K@24/25/30, and 180° single-lens mode 4K@50/60fps, it supports continuous recording for about 60 minutes.
For video specifications of 10-bit 180° single-lens mode 4K@24/25/30fps, it supports continuous recording for about 100 minutes.

There are two methods to update the camera firmware:

1. Update via the QooCam 3 App
① Download the QooCam 3 App from your mobile device's app store.
② Follow the instructions displayed in the QooCam 3 App to connect the camera to your mobile device. If a new camera firmware is available, the QooCam 3 App will guide you through the installation process.

2. Update via QooCam 3 Ultra's Wireless Local Area Network (WLAN)
① Go to the QooCam 3 Ultra camera settings and turn on "Network Connection - WLAN."
② Select a secure and trusted available network, connect by entering the WLAN password.
③ After completing the connection to the Wireless LAN, go to the camera settings, navigate to "About Camera - Update," and tap to check for updates to begin the firmware update process.

The QooCam 3 Ultra supports two types of shooting modes: photo and video:

Photo Mode includes:
Panoramic Photo
Interval Photo
DNG8
AEB (Automatic Exposure Bracketing) Mode

Video Mode includes:
Panoramic Video
Timelapse
Loop Recording

Users can choose different modes based on their requirements.

There are two ways to switch shooting modes:

Tap the shooting mode icon at the bottom left of the screen to select the shooting mode.
In preview mode, press the mode button briefly to switch the shooting mode.

The QooCam 3 Ultra can capture up to 96-megapixel (13888×6944) 14K resolution photos.

Panoramic Video:
The QooCam 3 Ultra can record the highest specification of 8K@30FPS 10bit panoramic video, with a resolution of 7680x3840.
The QooCam 3 Ultra can record the highest specification of 5.7K@60FPS 10bit panoramic video, with a resolution of 5760x2880.
The QooCam 3 Ultra can record the highest specification of 4K@120FPS 10bit panoramic video, with a resolution of 3840x1920.

180° Single-Lens Mode:
QooCam 3 Ultra can record 10bit single-lens mode videos at a maximum specification of 4K@60FPS, with a resolution of 3840x3840.
QooCam 3 Ultra can record 10bit single-lens mode videos at a maximum specification of 3.4K@100FPS, with a resolution of 3472x3472.

QooCam 3 Ultra can segment a single video into parts or record without time limits.
The QooCam 3 Ultra allows you to adjust the "Video Segments" setting in the camera settings, which can be set to 10 minutes/20 minutes/30 minutes/No Segmentation for video storage. For example, if the video segment is set to 10 minutes, a 26-minute continuous recording will be saved as 2 separate video files: one 10-minute file, one 10-minute file, and one 6-minute file, with the 3 video clips being continuous.

Yes, the QooCam 3 Ultra is equipped with a six-axis gyroscope. You can use the powerful image stabilization feature through the mobile app QooCam 3 App or the desktop software QooCam Studio to achieve cinema-level stabilized footage on the video files recorded by the QooCam 3 Ultra.

It supports time-lapse photography and is capable of shooting in 10bit BT.2020 HLG specification.

QooCam 3 Ultra allows users to manually set shutter speed and ISO in manual exposure mode for precise control over exposure effects. It also supports shutter priority/ISO priority semi-automatic modes for intelligent exposure optimization.

35mm equivalent focal length: 9.36mm

The sensor size is 1/1.7 inches.

The ISO range of QooCam 3 Ultra is 100 to 6400.

When DR-Boost is enabled, the ISO range is 6 to 100.

For photos: 1/6400s to 50s
For videos: 1/6400s to the frame rate limit (e.g., for 8@K30fps, it is 1/6400s to 1/30s; for 4K@120fps, it is 1/6400s to 1/120s)

When DR-Boost is enabled, only videos below 30fps and 24MP photos are supported:
For photos: the shutter speed ranges from 1/800s to 30s.
For videos: the shutter speed ranges from 1/6400s to the frame rate limit shutter (for example, for 8K@30fps, it is 1/6400s to 1/30s; for 4K@25fps, it is 1/6400s to 1/25s).

mp4(H.265)

Yes, this is normal. When the QooCam 3 Ultra is recording 10bit video, the preview screen will be turned off.

QooCam 3 Ultra's 5.7K 60fps is downsampled from 8K 60fps, resulting in a clearer image. Coupled with the F1.6 large aperture and a newly upgraded image processor, the image quality is superior.

No.

The videos shot by the camera come with GPS data. In QooCam Studio, you can export GPX files for Google Map video upload.

Currently, it does not support USB and HDMI output.

No, it features a USB 3.1 Gen2（USB 10Gbps） interface with a theoretical speed of 10Gbps.

Currently supports Simplified Chinese, Traditional Chinese, English, and Japanese.

We developed a special quick start function for QooCam 3 Ultra, offering two startup modes: quick start and slow start. Slow start takes about 20 seconds, while quick start only takes 1 second.
QooCam 3 Ultra achieves this through a two-stage power-off mechanism. In the first stage, the camera shuts down all other components but retains DRAM, allowing for quick startup. If the camera is off for more than 8 hours or the battery is replaced, the DRAM is cleared, entering the second stage power-off. In this case, restarting QooCam 3 Ultra requires a slow start, but subsequent starts can use quick start.

Due to the optical characteristics of panoramic cameras, there may be stitching issues when shooting without a case. For underwater shooting, it is recommended to use QooCam 3 Ultra as a ultra-wide-angle camera. The waterproof performance is designed to withstand impacts from surfing and waves, equivalent to a depth pressure of about 10 meters.

QooCam 3 Ultra supports IP68 dustproof and waterproof rating.

There is a built-in fan, and by navigating to Camera Settings - Fan, you can choose from the following three modes:

Silent Recording: The fan is completely turned off during recording, ensuring no fan noise. Once the recording stops, it reverts to "Cooling Priority."
Silent Priority: During recording, the fan operates at a lower speed when the temperature rises, producing minimal noise. After recording stops, it reverts to "Cooling Priority."
Cooling Priority: In all situations, cooling efficiency is prioritized, with the fan running at a higher speed, resulting in louder noise.

Yes, it has 128GB of built-in storage (approximately 98.2GB usable).
It also supports external micro SD card storage with UHS-I V30 speed class or higher, up to a maximum capacity of 1TB.

QooCam 3 Ultra has the following indicator statuses:

Ready/Idle: Green light stays on
Powering on: Green light flashes quickly twice
Taking a photo: Blue light flashes slowly once
Recording video: Blue light flashes slowly
Updating firmware: Red and blue lights flash alternately and slowly
Camera error: Red light flashes quickly
Charging: Red light stays on
Fully charged: Red light turns off

296g (without battery)
336g (with battery)

The sensor of QooCam 3 is slightly larger, but thanks to the much stronger processor of QooCam 3 Ultra, its overall performance in low-light conditions is better, along with the benefit of higher resolution.

Support common Bluetooth remote controls on the market.

We have optimized QooCam Studio to support stitching with lens protectors. The lens protector is made of PMMA acrylic, a material with very high light transmittance, so the impact on the image is minimal.

Yes.

Yes.

Standard 1/4 inch thread.

The QooCam 3 Ultra supports the direct use of commonly available external microphones. Once an external microphone is connected, the QooCam 3 Ultra will automatically default to using the audio input from that microphone. 

The supported microphone types are as follows:

Bluetooth microphones, such as DJI mic 2;
USB microphones, such as the Rode Wireless Go series.

Yes, it is supported. Please stitch and process the footage from the QooCam 3 Ultra using QooCam Studio or the QooCam App and export it in a format required by Pico. Place the stitched materials on Pico for use.

The 8K 360° VR HDR videos captured by QooCam 3 Ultra can be perfectly displayed on Apple Vision Pro. You can install the Kandao XR app on your Apple Vision Pro and transfer the HDR videos from QooCam 3 Ultra to Apple Vision Pro. Then you can watch the immersive HDR videos in the local video section of Kandao XR.

Final Cut Pro supports editing and exporting HLG videos, so you can confidently use Final Cut Pro for HDR video editing. It is important to use an HDR monitor to ensure proper color grading. You may need to pay attention to color space settings during editing to avoid using incorrect color space settings that could result in abnormal colors in the final output.