User Guide

Download

Kandao VR Cam

Kandao VR Camera Firmware.

Update

CAMERA V2.0.8

1. Improves camera stability. 2. Supports the latest version of the Live Companion, enabling real-time elimination of left-right stitching errors.

Kandao Stream

Immerse your audience in breathtaking VR experiences with Kandao Stream. Connect your Kandao VR Cam or Obsidian Pro and start professional VR live streaming today.

Update

Windows V1.3.0.19

1.Added support for connection and live streaming with Obsidian Pro.
2.Added support for output via SRT, NDI, and SDI protocols.
3.Added support for connecting to Kandao VR Cam or Obsidian Pro using manual IP address entry.
4.Added support for changing the lens to the 7Artisans 24mm 1.4 on the Kandao VR Cam.
5.For the combination of Kandao VR Cam + 7Artisans 24mm lens, added two SBS flat 3D video formats (non-VR mode): 4320x3840@30fps and 4320x3840@60fps.
6.Added a network test function for streaming addresses.
7.Added support for customizing the storage location of recorded videos.
8.Optimized the encoding format of recorded files to improve file compatibility.
9.Added support for H.265 streaming to YouTube, with a maximum resolution of 4096x2304. (YouTube's 4K resolution limitation still exists).

Kandao XR(Vision Pro Version)

Watch Spatial Videos,360 Videos, 3D Photos and 360 Photos shot with VR Cameras made by Kandao Technology Ltd.

Update

VISION_OS 2.2.1

1. Local player supports playing pictures and videos in "Album"
2. VR/local player adds progress control

FAQ

  • Kandao VR Cam FAQ

Kandao VR Cam Firmware Upgrade Guide

Separate Upgrades for Left and Right Lenses

1. Disconnect the camera’s Ethernet cable and remove the SD cards from both the left and right lenses;

2. Format the SD cards to exFAT;

3. Copy the firmware files separately onto each SD card (do not rename the files);

4. Insert both SD cards back into the camera;

5. Upgrade the lenses one at a time:

  • First, connect the Ethernet cable to the left lens. The camera will automatically start the upgrade. During the process, the blue indicator light will blink slowly and will remain solid once the upgrade is complete;
  • Then, disconnect the Ethernet cable from the left lens and connect it to the right lens. Wait for the upgrade to finish;

6. Once the firmware update is complete, the camera is ready for use.

Contact us

Product Support

service@kandaovr.com

Product Support

sales@kandaovr.com

Marketing & Partnerships

marketing@kandaovr.com