Camera tutorial
Qoocam App tutorial
QooCam Studio tutorial
How to Shoot Dolly Zoom on QooCam
How to Film Your First Video on QooCam
How to shoot Tinyplanet on QooCam
How to Shoot Time lapse on QooCam
How to use Tap Direct on QooCam
How to shoot cinematic portrait
How to Create Rotate Scene on QooCam
How to make QooCam your Personal Cameram
QooCam and QooCam 8K camera remote control and material processing and production tools.Meet QooCam 8K, the smallest 8K 360 camera in the world that extends your creativity even further.
V4.7.1
QooCam APP Tutorial
2023-10-24
4.7.0
1. QooCam EGO V2.8.10 firmware compatibility.
2. Fixed known issues.
A material Production and Processing tool for QooCam. Support stabilization, refocus, depthmap output, 3D output, stitch, crop etc.
1.5.1.5
1. Support QooCam8K files.
2. Live feature will not be available in Qoocam studio any more.
Recommend configuration:
Processor: Intel® 7thGen or newer CPU – or AMD equivalent
Operating System: macOS v10.13 or later
RAM: 16 GB of RAM for HD media
GPU: 4GB and above
Hard disk space: 1.5 GB of available hard-disk space for installation
QooCam Studio Tutorial (Live Streaming Update)
2023-10-24
1.5.1.5
1. Support QooCam8K files.
2. Live feature will not be available in Qoocam studio any more.
Recommended configuration
CPU: i7 and above processors
System: win10
CPU memory: 8GB and above, you need to customize the allocation of 10 to 30GB of virtual memory.
Graphics card: NIVIDIA 1050Ti (4GB)
The graphics driver needs to be updated to the latest version.
QooCam Studio Tutorial (Live Streaming Update)
2023-10-24
Kandao Raw+ uses computational photography techniques, similar to what we are seeing in many high-end smartphones, to create images with increased detail and dynamic range, as well as lower noise levels. To achieve that it combines a burst of Raw images into one single DNG file that can then be further edited with a Raw converter of your choice.
Is there internal SD card in QooCam?
No.
Are there any requirement of external SD card?
U3 cards recommended; Max capacity supported: 256G.
How to enter QooCam USB mode?
Start QooCam; Connect QooCam with PC via USB cable.
What's the battery capacity and how is the endurance
performance?
Capacity: 2600Amh Endurance: A single full charge supports about 2 hours video taking; 3 hours photo shooting.
How long does it take for a full charge?
2.5 hours.
QooCam indicator lights status:
(1) When being charged, QooCam power light is red; charge completed, power light goes off.
(2) Blinking power lights indicate low battery.
(3) Quick flashing of shutter light indicates: SD card is broken; SD card is full;
Is QooCam waterproof?
No.
Why is the 180 3D footage Left and Right side “Mirrored” and not
“side by side”?
The source file is reversed. It would be “normal” after stitching in QooCam Studio.
Why is my long videos divided into several short videos?
QooCam would automatically divide long videos into short ones no more than 8 minutes.
Is it normal that my QooCam getting hot after using a long time?
QooCam has a aluminium body which is capable of dissipating heat. It will get hot after working for a long time but it won’t affect its functionality and image quality. We recommend you to use selfie stick or tripod for long-time shooting.
What should I do If QooCam suddenly stops working and won't
repond?
Step 1: Long hold the QooCam power button for 5 seconds to restart the camera. Step 2: If there is still no response, please charge QooCam using 5V 2A adapter for 3 hours. Still no luck? Please contact service@Kandaovr.com for help.
Android phone specification requirement for running QooCam APP：
(1) CPU: Snapdragon S8 810 or above, Snapdragon S6 652 or above, Kirin 960 or above, Exynos 8890 or above； (2) OS：Android 6.0 or above； (3) Memory Size：RAM 2G or above, ROM 16G or above (4) Phone firmware：64 bit
iOS specification requirement：
(1) OS：iOS 9.0 or above； (2) Memory size：RAM 2G or above, ROM 16Gor above; (3) Phone type：iPhone 6s or above
QooCam APP supported phone includes but not limited to:
iPhone 6s plus or above; Samsung S7；Samsung S8; OnePlus 5；Oneplus 6T；HUAWEI P30; Google Pixel 3X; HUAWEI mate9 Pro；Vivo X20; Huawei P10; Huawei P20; XiaoMi8; Xiaomi 5, etc.
Not supported phone includes but not limited to:
HUAWEI Nova 3i; HUAWEI Mate 20 Lite; HUAWEI Honor 8X; HUAWEI Y9 2019; HUAWEI Honor 10 Lite; HUAWEI Honor 20 Lite, etc.
Where can I find QooCam tutorial?
(1) QooCam APP. (2) Kandao YouTube channel: https://www.youtube.com/playlist?list=PLmjwCk5juJ-9Gbz4wmUMmhwJQbs8Y9hMj (3) Kandao official site: https://www.kandaovr.com/qoocam/how-to-shoot/
What’s the WiFi name of QooCam?
The WiFi name of QooCam is [QooCam+ last five number of SN series number]. An example: QOOCAM-01435. SN is printed in QooCam bottom. A QooCam SN example: QC321101661.
What’s QooCam WiFi password?
12345678
Can I change my QooCam WiFi password?
No.
Why does my phone fail to find QooCam WiFi?
(1) QooCam has 2.4G WiFi and 5G WiFi, some Android phone can only connect with 2.4G WiFi. Please double click QooCam power button to activate 2.4G WiFi and re-connect. (2) Turn off WLAN+ experience.
Why does QooCam APP crash?
Crash a lot: Phone performance is not qualified for running QooCam APP; Crash in specific step: There could be some bug, please contact Kandao(support@Kandaovr.com) for support; Crash after new version firmware or APP installation: There could be some bug, please contact Kandao for support.
What should I do if my QooCam failed to connect with QooCam APP?
(1) Turn off mobile data before connecting. (2) Turn off VPN. (3) Forget QooCam WiFi and connect again. (4) Still no luck? please email to support@Kandaovr.com.
What's the available connection range between APP and QooCam
5m-15m
Can I edit my QooCam videos/photos in QooCam Studio?
QooCam Studio has no editing feature yet. You can only stitch your QooCam files in QooCam Studio.
Where can I download QooCam Studio?
https://www.kandaovr.com/download/
How can I process DNG image in QooCam Studio?
(1) Process a set of DNG8 in Raw+ software. Get a merged DNG; (2) Open the DNG in PS, Camera raw window would pop out; (3) In the Camera raw window, click save image, select .JPG as image extension name, select JPEG as image format, select All metadata. Save settings, click open image to enter PS main editing page; (4) Shift+Ctrl+S: save the picture as JPEG type image; (5) Stitch the .jpg image in QooCam Studio.
What's the PC specification requirement to run QooCam Studio?
CPU: Intel Core i3 or above CPU memory: 8G or above GPU: NVIDIA GTX 960M or above GPU memory: 2G or above OS: win10 64bit, macOS 10.10.x or above GPU Driver: Latest GPU driver
Why does QooCam Studio crash?
(1) Check if your PC requirement is qualified. (2) Check If your files are normal. (3) Contact service@Kandaovr.com if you have qualified PC and files are with no issue.
Why does QooCam Studio say“The file is abnormal”?
(1) You are importing stitched QooCam files to QooCam Studio. QooCam only recognize raw files. (2) You are importing non-QooCam files to QooCam Studio. (3) You changed the name of QooCam raw files.
Why does QooCam Studio say“The file extension is not supported”?
Supported file extension includes JPG and PNG. Please check If you are importing not supported files. V1.4.4.6 or above QooCam Studio(Win) support drag and drop.
Why does QooCam Studio say “the file is abnormal” even when I
import a QooCam JPG?
(1) The JPG you imported into QooCam Studio is originally DNG, you converted the DNG to JPG in a wrong way. (2) The JPG is with issue, please send the image to us for a check. Our email: support@kandaovr.com; service@kandaovr.com
How to check the camera firmware version?
Connect QooCam to the QooCam APP, go to “setting” and check the Firmware version.
What should I do If the firmware transfer failed?
(1) Please check whether your Qoocam App version is the latest one. (2) Please don’t keep the Qoocam running in the background when upgrading. (3) Please check whether the MicroSD card is inserted in the camera. (4) Please make sure that the camera electricity volume is above 50%. Still no luck? please email to support@Kandaovr.com for help.
Does QooCam support external microphone?
No.
What’s the size of QooCam mounting hole?
1/4 inch
